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Connected Experiences Research Report 2025

A Connected X (Experience) seamlessly bridges the physical and digital worlds, fostering direct engagement between brands and consumers beyond just packaging, to in-store, and out-of-home touchpoints. Through smartphone connectivity and experiential creativity, it transforms interactions from being static to dynamic - delivering everything from essential product information to immersive augmented reality, interactive storytelling, and personalised engagement across brand, product, and service ecosystems.
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